Course Overview

At Help Desk Consult, we are committed to advancing excellence in organizational management and compliance. In collaboration with leading industry partners, we deliver internationally recognized ISO (International Organization for Standardization) training programs that empower professionals to build stronger, more efficient, and sustainable systems. We believe the foundation of organizational success lies in quality training and global best practices. Our ISO courses—ranging from Quality Management (ISO 9001) and Environmental Management (ISO 14001) to Information Security (ISO 27001) and Occupational Health & Safety (ISO 45001)—are designed to equip you with the knowledge and skills needed to drive continuous improvement and regulatory compliance. Here’s why Help Desk Consult stands out as your premier choice for ISO certification training: Expert-led instruction by industry professionals Practical, real-world course delivery Internationally accredited content Flexible learning formats Start your journey toward ISO excellence with Help Desk Consult today.

Course Curriculum

The ISO 14001 Environmental Management System (EMS) course equips participants with the skills to develop, implement, and maintain environmental systems aligned with the ISO 14001 standard. It covers sustainability principles, compliance, risk assessment, policy development, and internal auditing. Ideal for environmental officers, compliance managers, and sustainability teams, the course helps organizations reduce environmental impact, meet legal obligations, and improve overall performance. By integrating environmental practices into business operations, participants support global standards and demonstrate corporate responsibility.

The ISO 9001 Quality Management System (QMS) course provides professionals with the skills to implement and improve quality systems based on the ISO 9001 standard. It focuses on consistent product and service quality, customer satisfaction, and continuous improvement. Key topics include process-based thinking, leadership, risk management, internal auditing, and performance evaluation. Ideal for quality managers, auditors, and team leaders, this course helps build a strong quality culture. ISO 9001 certification demonstrates commitment to excellence and gives organizations a competitive edge in any industry. Achieve global quality standards with ISO 9001 training.

The ISO 45001 Occupational Health and Safety Management System (OHSMS) course helps individuals and organizations manage workplace health and safety risks. Based on the ISO 45001 standard, it covers hazard identification, legal compliance, emergency preparedness, and continual improvement. Participants learn to implement and audit effective OHS systems that align with business goals and regulations. Ideal for safety officers, compliance managers, HR professionals, and supervisors, the course promotes a strong safety culture. ISO 45001 certification demonstrates commitment to employee well-being, legal standards, and operational resilience.

The ISO 22000 Food Safety Management System (FSMS) course trains food industry professionals to implement and maintain effective food safety systems based on the ISO 22000 standard. It combines HACCP principles with a risk-based approach, covering hazard identification, control measures, compliance, and continuous improvement. The course includes communication, PRPs, audits, and system evaluation. Ideal for food safety managers, quality staff, and production supervisors, ISO 22000 training helps organizations ensure safe food, meet regulations, and build consumer trust.

The ISO 50001 Energy Management System (EnMS) course helps organizations and professionals improve energy efficiency, reduce costs, and enhance sustainability. Based on the ISO 50001 standard, it covers energy planning, performance indicators (EnPIs), baselines, compliance, operational controls, and continual improvement. The course promotes a data-driven approach to identifying energy-saving opportunities. Ideal for energy managers, sustainability officers, and facility engineers, ISO 50001 training supports environmental and economic goals. Certification demonstrates a strong commitment to responsible energy use and corporate sustainability.

The ISO 31000 Risk Management course equips individuals and organizations with the skills to identify, assess, and manage risks effectively. Based on the ISO 31000 standard, it teaches a structured approach to integrating risk management into strategic planning and daily operations. Participants learn key steps such as risk identification, analysis, treatment, and monitoring. Ideal for risk managers, project leaders, and compliance officers, the course promotes a risk-aware culture and supports resilience. Certification in ISO 31000 shows a strong commitment to proactive risk management, regulatory compliance, and confident decision-making in a changing business environment.

The ISO/IEC 27001 Information Security Management System (ISMS) course trains professionals to manage and protect sensitive data using the ISO/IEC 27001 standard. It covers risk assessment, security controls, policy creation, incident response, and compliance. Emphasizing confidentiality, integrity, and availability, the course is ideal for IT managers, cybersecurity experts, and compliance officers. ISO/IEC 27001 training helps prevent data breaches, meet regulations like GDPR, and strengthen stakeholder trust. Certification signals a strong commitment to information security and enhances organizational credibility in today’s digital landscape.

The ISO/IEC 27005 Information Security Risk Management course provides professionals with practical skills to manage information security risks within an ISMS, aligning with ISO/IEC 27001. Based on the ISO/IEC 27005 standard, it covers risk identification, asset valuation, threat assessment, risk evaluation, and treatment planning. Ideal for security managers, auditors, and risk officers, the course helps align risk practices with business goals and legal requirements. ISO/IEC 27005 training enhances an organization’s resilience to cyber threats and supports informed decision-making in a complex digital landscape. Certification reflects a proactive approach to managing information security risks.

The ISO 22301 Business Continuity Management System (BCMS) course helps organizations prepare for and recover from disruptions to critical operations. Based on the ISO 22301 standard, it covers business impact analysis, risk identification, continuity planning, and legal compliance. Participants learn to create effective recovery strategies and improve resilience. Ideal for continuity managers, risk officers, and leaders, the course strengthens an organization’s ability to maintain operations during crises like natural disasters or cyberattacks. ISO 22301 certification shows a strong commitment to preparedness, stakeholder confidence, and long-term business stability.

The Operational Risk Management in Financial Institutions course equips finance professionals with skills to identify, assess, and mitigate risks from internal processes, systems, people, or external events. It covers RCSA, loss data, KRIs, scenario analysis, and Basel III regulations. Ideal for risk managers, auditors, compliance officers, and senior leaders, the course helps build a strong risk culture. Effective operational risk management boosts resilience, ensures compliance, and protects reputation, assets, and customer trust.

This Risk Assessment Methods course introduces key tools used to identify hazards, evaluate risks, and implement controls to reduce negative impacts. Covering techniques like HIRA, FMEA, Risk Matrix, Bowtie, What-If, and Root Cause Analysis, it helps participants choose the right method based on industry and risk type. Ideal for safety officers, risk managers, auditors, and decision-makers, the course supports better risk control, compliance, and proactive planning. It enhances organizational safety, resilience, and decision-making across sectors.